FAQ
We provide a wide variety of rugs and carpets, including hand-tufted, hand-knotted, flatweave, and handloom options.
Yes, you can track your order using the tracking number provided after purchase.
We offer a 7-day return policy on all orders. Please see our return policy page for details.
Regular vacuuming and professional cleaning every 12-18 months is recommended. Avoid direct sunlight to prevent fading.
Yes, all our rugs come with a quality assurance guarantee. Specific warranty details vary by product.
Yes, we specialize in custom-made rugs to fit your specific needs.
Our rugs are crafted using high-quality materials like wool, silk, and other natural fibers.
Orders can be placed directly through our website by selecting your desired rug and following the checkout process.
Yes, we ship our rugs worldwide. Shipping costs and times vary based on location.